About Us We don’t just make homewares. We turn houses into homes. As a family business based in Coburg, Melbourne, we’ve seen this city grow and watched how homes around Australia have changed since our humble beginnings in 1956. Recently joining Global Retail Brands portfolio of brands, we have an impressive store portfolio of 300 locations with a mixture of House, Robins Kitchen and Myhouse! As our lives change, so do we. We design and create plates that turn take-out into a well-deserved timeout. Glasses fit for both celebrating and winding down after work. That mug you remove from the dishwasher before the cycle has finished, just because it’s your favourite. And gifts for even the trickiest person to buy for. Because even though four walls make a house, it’s what’s inside that makes a home. About the Opportunity Key responsibilities include: Providing exceptional customer service to ensure customer expectations are exceeded Achieving sales targets and contributing to store profit targets Actively seeking opportunities to learn about and understand the product ranges Maintaining store presentation standards by ensuring appropriate levels of stock in the store and back room; whilst maintaining a clean, neat and safe environment at all times Implementing Visual Merchandise and Marketing instructions for displays; to promote brands, products and services Processing all functions through the POS (register) system in an efficient and effective manner Following correct processes and procedures to ensure that loss, theft, fraud and operational errors are minimised About You To be successful in this role you will possess the following experience, skills and attributes: Strong background in customer service Previous experience working towards sales targets and budgets ideal Strong interest or qualifications in interior design / decoration highly regarded Able to lift and carry stock up to 15kg, lift above shoulder height, use trolleys and climb ladders Must be able to travel to our Belconnen location if required! Benefits Be part of our 5 year plan to expand the retail footprint Opportunity to develop your career and grow with the business Work with a beautiful and aspirational product range that you will love Huge unrivalled staff discounts on our entire range of beautiful products On-site parking at our store locations Be part of our family run business where you will feel like you are part of the work family No gruelling hours that other retailers expect, allowing you to balance your work and life commitments
